Privacy Notice

Last updated: 27 September 2025

This Privacy Notice explains how Rennet & Rind Routes — English Cheese Festivals (“we”, “us”, or “our”) collects and uses personal information when you visit this website or contact us. We are based at 16 Friar Street, Worcester WR1 2LZ, England and can be reached at [email protected] or by phone on 441 905 736 482.

Who we are and how to contact us

We act as the controller of the personal information you provide through this site. If you have questions about this notice, your rights, or how we handle data, write to [email protected] with “Privacy” in the subject line.

The information we collect

• Contact form details: your name, email, phone number, and the message you choose to send.
• Technical basics: IP address and standard logs necessary to serve pages securely and prevent abuse.
• Analytics (limited): anonymous page metrics to understand what is read and to improve clarity. No adverts or cross-site tracking.

Please avoid sending sensitive information in free-text boxes.

Why we use information (lawful bases)

• To respond to messages you send via the contact form — legitimate interests (running a small guidance site) and, where you ask for a reply, consent.
• To operate the website securely — legitimate interests (network and information security).
• To understand content performance — legitimate interests (improving clarity and usefulness).

Cookies and similar tech

We use essential cookies for basic functions and a small set of preference/analytics cookies. See our Cookie Notes for details and choices. You can change your decision at any time.

How long we keep information

• Contact form correspondence is kept as long as needed to handle your enquiry and for a short archival period to maintain context, after which it is deleted or minimised.
• Technical logs are kept briefly for security and troubleshooting, then removed.
• Aggregated analytics are kept without personal identifiers.

Sharing

We use standard service providers to host this site, deliver content, and run email. These providers process information strictly on our instructions. We do not sell personal information or share it for advertising purposes.

International transfers

If a provider stores data outside the UK, we rely on appropriate safeguards, such as the UK Addendum to the EU Standard Contractual Clauses or other recognised mechanisms under UK data protection law.

Your rights (UK GDPR and Data Protection Act 2018)

You can ask us to access a copy of your personal information; correct inaccurate details; delete information in certain circumstances; restrict or object to processing; and provide a portable copy of information you gave us. You can also withdraw consent where we rely on it. To exercise these rights, email [email protected]. We will respond within one month where possible.

Children

This site is aimed at adults planning festival visits. If you believe a child has sent us personal information without appropriate consent, please contact us and we will address it.

Security

We take reasonable steps to keep information secure, including encryption in transit, principle of least privilege, and routine updates. No method is perfect, so please avoid sending more data than necessary.

Complaints

If you have concerns, contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) in the UK.

Changes

We may update this notice to reflect law, guidance, or our services. We will post the new version with a new date and keep prior versions on request.